{"product_id":"204849","title":"Net.Cover Advanced 5 years for AT-GS910\/8","description":"\u003ch2\u003e Net.Cover Advanced 5 years for AT-GS910\/8\u003c\/h2\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\n \u003cstrong\u003eNet\u003c\/strong\u003e .Cover\u003c\/h1\u003e\n\u003ch2\u003e \u003cstrong\u003eSupport programs\u003c\/strong\u003e\n\u003c\/h2\u003e\n\u003cp\u003e Allied Telesis Net.Cover® support programs are designed to provide comprehensive, dedicated coverage for your network. We deliver the highest levels of technical support, superior risk mitigation measures, and proactive services to ensure high availability, business continuity, and peace of mind. Among the services available with our Net.Cover support programs are multi-level telephone technical support, priority queuing, and advanced product replacement, ensuring maximum uptime and facilitating the resolution of vital network hardware and software issues.\u003c\/p\u003e \u003cp\u003eAvailable for one-, three-, and five-year terms, Net.Cover offers support options for customers who want to enhance the features offered by the standard warranty alone, further protecting their network and simplifying their maintenance budget with a single fee. \u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/ftp3.syscom.mx\/usuarios\/raragon\/Allied_Telesis\/NetCover\/NetCover_Caracteristicas.png\" alt=\"\" width=\"1049\" height=\"459\"\u003e\u003c\/p\u003e\n\u003cp\u003e Net.Cover Premium, Advanced, and Elite support programs are available on current Allied Telesis products. For customers seeking continued protection on end-of-sale products, Net.Cover TAC offers access to software updates and upgrades, along with access to our Technical Assistance Center (TAC). To check if Net.Cover TAC is available for your product and to obtain a quote, please contact your local Allied Telesis representative.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003ch2\u003e Net.Cover programs offer: \u003c\/h2\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cdiv class=\"row\"\u003e\n\n\u003cdiv class=\"col-sm-4\"\u003e\u003cdiv style=\"border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: 2px 2px 10px #d8d8d8; -webkit-box-shadow: 2px 2px 10px #d8d8d8;\"\u003e\n\n \u003cstrong\u003eOnline services:\u003c\/strong\u003e \u003cp\u003eAllied Telesis offers a web-based online support service available 24 hours a day, seven days a week. With your personalized account, you can generate and track the status of your technical support incidents. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\"\u003e\u003cdiv style=\"border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: 2px 2px 10px #d8d8d8; -webkit-box-shadow: 2px 2px 10px #d8d8d8;\"\u003e\n\n \u003cstrong\u003eKnowledge Base:\u003c\/strong\u003e\u003cp\u003e Net.Cover customers will register on the Allied Telesis support portal with immediate access to the knowledge base. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\"\u003e\u003cdiv style=\"border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: 2px 2px 10px #d8d8d8; -webkit-box-shadow: 2px 2px 10px #d8d8d8;\"\u003e\n\n \u003cstrong\u003eSoftware updates:\u003c\/strong\u003e\u003cp\u003e Allied Telesis Software Support provides online access to software updates, upgrades, and bug fixes for all supported products. These updates deliver timely features and enhancements in response to the constant changes our customers experience in their network environments.\u003c\/p\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e 24 x 7 software access\u003c\/li\u003e\n\n\u003cli\u003e Software updates and improvements\u003c\/li\u003e\n\n\u003cli\u003e Release Notes and Documentation \u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\u003cdiv class=\"row\"\u003e\n\n\u003cdiv class=\"col-sm-4\"\u003e\u003cdiv style=\"border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: 2px 2px 10px #d8d8d8; -webkit-box-shadow: 2px 2px 10px #d8d8d8;\"\u003e\n\n \u003cstrong\u003eHardware support:\u003c\/strong\u003e \u003cp\u003eProvide hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of hardware failure, avoiding unforeseen expenses. The advanced hardware replacement option ensures minimal network downtime for mission-critical applications. Customers without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting, while Net.Cover customers will be guided through the fault analysis procedure for rapid diagnosis and resolution.\u003c\/p\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e Hardware repair and return\u003c\/li\u003e\n\n\u003cli\u003e Next business day shipping for Advanced Hardware Replacement (Advanced and Elite Programs)\u003c\/li\u003e\n\n\u003cli\u003e Diagnosing hardware failures \u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\"\u003e\u003cdiv style=\"border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: 2px 2px 10px #d8d8d8; -webkit-box-shadow: 2px 2px 10px #d8d8d8;\"\u003e\n\n \u003cstrong\u003ePriority queue:\u003c\/strong\u003e \u003cp\u003eNet.Cover customers' requests will be prioritized according to their subscribed plan and will be provided access through local toll-free live call numbers. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\"\u003e\u003cdiv style=\"border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: 2px 2px 10px #d8d8d8; -webkit-box-shadow: 2px 2px 10px #d8d8d8;\"\u003e\n\n \u003cstrong\u003eTelephone support:\u003c\/strong\u003e\u003cp\u003e Subscribing to a Net.Cover plan entitles you to live support from Allied Telesis Technical Help Desk, which will guide you step-by-step through identifying and resolving network-related issues. The Allied Telesis Technical Help Desk is staffed by engineers experienced in both Allied Telesis products and a wide range of networking technologies. Please check our website for an up-to-date list of phone numbers for your country. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\u003cdiv class=\"row\"\u003e\n\n\u003cdiv class=\"col-sm-4\"\u003e\u003cdiv style=\"border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: 2px 2px 10px #d8d8d8; -webkit-box-shadow: 2px 2px 10px #d8d8d8;\"\u003e\n\n \u003cstrong\u003eConfiguration evaluation:\u003c\/strong\u003e \u003cp\u003eThis feature provides an Allied Telesis engineer to evaluate your basic hardware and software configuration files. If additional services are required, the Allied Telesis Professional Services organization is available to provide comprehensive engineering services, including design consultation, implementation, documentation, and remote network analysis and on-site troubleshooting, which are billed separately. For details and pricing on Allied Telesis Professional Services offerings, please contact your sales representative. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\"\u003e\u003cdiv style=\"border-left: 5px solid #0091ff; border-radius: 5px; padding: 5px; box-shadow: 2px 2px 10px #d8d8d8; -webkit-box-shadow: 2px 2px 10px #d8d8d8;\"\u003e\n\n \u003cstrong\u003eDirect Account Support:\u003c\/strong\u003e\u003cp\u003e Elite customers have direct contact with Allied Telesis account managers and specialists, who assist in selecting the most appropriate solutions and technologies and provide support for rapid problem resolution.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\u003cul\u003e Next business day replacement and shipping, High priority ticket queue, 24 x 5 Phone Support\u003c\/ul\u003e","brand":"ALLIED TELESIS","offers":[{"title":"Default Title","offer_id":47357375086834,"sku":"AT-GS910\/8-NCA5","price":0.0,"currency_code":"COP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0715\/0770\/6098\/files\/ATGS910_8NCA5-l.png?v=1741268926","url":"https:\/\/www.coltienda.co\/en\/products\/204849","provider":"Colombiatel Telecomunicaciones","version":"1.0","type":"link"}