{"product_id":"211116","title":"Net.Cover Elite - 1 year for AT-x530L-52GPX","description":"\u003ch2\u003e Net.Cover Elite - 1 year for AT-x530L-52GPX \u003c\/h2\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cdiv id=\"especificaciones\" class=\"tab-pane fade in active\" style=\"box-sizing: border-box; opacity: 1; transition: opacity 0.15s linear 0s;\"\u003e\n\n\u003ch1 style=\"box-sizing: border-box; margin: 20px 0px 10px; font-family: Rubik, Helvetica, Arial, sans-serif; font-weight: 500; line-height: 1.1; color: inherit;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eNet\u003c\/strong\u003e .Cover \u003c\/h1\u003e\n\n\u003ch2 style=\"box-sizing: border-box; font-family: Rubik, Helvetica, Arial, sans-serif; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 30px;\"\u003e \u003cstrong style=\"box-sizing: border-box;\"\u003eSupport programs\u003c\/strong\u003e\n\u003c\/h2\u003e\n\n \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eAllied Telesis Net.Cover® support programs are designed to provide comprehensive, dedicated coverage for your network. We deliver the highest levels of technical support, superior risk mitigation measures, and proactive services to ensure high availability, business continuity, and peace of mind. Among the services available with our Net.Cover support programs are multi-level telephone technical support, priority queuing, and advanced product replacement, ensuring maximum uptime and facilitating the resolution of vital network hardware and software issues.\u003c\/p\u003e\n\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Available for one-, three-, and five-year terms, Net.Cover offers support options for customers who want to enhance the features offered by the standard warranty alone, further protecting their network and simplifying their maintenance budget with a single fee. \u003c\/p\u003e\n\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e\u003cimg style=\"box-sizing: border-box; border: 0px; vertical-align: middle;\" src=\"https:\/\/ftp3.syscom.mx\/usuarios\/raragon\/Allied_Telesis\/NetCover\/NetCover_Caracteristicas.png\" alt=\"\" width=\"1049\" height=\"459\"\u003e\u003c\/p\u003e\n\n \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eNet.Cover Premium, Advanced, and Elite support programs are available on current Allied Telesis products. For customers seeking continued protection on end-of-sale products, Net.Cover TAC offers access to software updates and upgrades, along with access to our Technical Assistance Center (TAC). To check if Net.Cover TAC is available for your product and to obtain a quote, please contact your local Allied Telesis representative. \u003c\/p\u003e\n\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e\u003c\/p\u003e\n\n\u003ch2 style=\"box-sizing: border-box; font-family: Rubik, Helvetica, Arial, sans-serif; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 30px;\"\u003e Net.Cover programs offer: \u003c\/h2\u003e\n\n\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e\u003c\/p\u003e\n\n\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e\n\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328125px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left-width: 5px; border-left-style: solid; border-left-color: #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px; -webkit-box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eOnline services:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Allied Telesis offers a web-based online support service available 24 hours a day, seven days a week. With your personalized account, you can generate and track the status of your technical support incidents. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328125px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left-width: 5px; border-left-style: solid; border-left-color: #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px; -webkit-box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eKnowledge Base:\u003c\/strong\u003e \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eNet.Cover customers will register on the Allied Telesis support portal with immediate access to the knowledge base. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328125px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left-width: 5px; border-left-style: solid; border-left-color: #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px; -webkit-box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eSoftware updates:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Allied Telesis Software Support provides online access to software updates, upgrades, and bug fixes for all supported products. These updates deliver timely features and enhancements in response to the constant changes our customers experience in their network environments. \u003c\/p\u003e\n\n\u003cul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 10px;\"\u003e\n\n\u003cli style=\"box-sizing: border-box;\"\u003e 24 x 7 software access\u003c\/li\u003e\n\n\u003cli style=\"box-sizing: border-box;\"\u003e Software updates and improvements\u003c\/li\u003e\n\n\u003cli style=\"box-sizing: border-box;\"\u003e Release Notes and Documentation \u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e\n\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328125px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left-width: 5px; border-left-style: solid; border-left-color: #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px; -webkit-box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eHardware support:\u003c\/strong\u003e \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eProvide hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of hardware failure, avoiding unforeseen expenses. The advanced hardware replacement option ensures minimal network downtime for mission-critical applications. Customers without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting, while Net.Cover customers will be guided through the fault analysis procedure for rapid diagnosis and resolution. \u003c\/p\u003e\n\n\u003cul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 10px;\"\u003e\n\n\u003cli style=\"box-sizing: border-box;\"\u003e Hardware repair and return\u003c\/li\u003e\n\n\u003cli style=\"box-sizing: border-box;\"\u003e Next business day shipping for Advanced Hardware Replacement (Advanced and Elite Programs)\u003c\/li\u003e\n\n\u003cli style=\"box-sizing: border-box;\"\u003e Hardware fault diagnosis \u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328125px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left-width: 5px; border-left-style: solid; border-left-color: #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px; -webkit-box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003ePriority queue:\u003c\/strong\u003e \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eNet.Cover customers' requests will be prioritized according to their subscribed plan and will be provided access through local toll-free live call numbers. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328125px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left-width: 5px; border-left-style: solid; border-left-color: #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px; -webkit-box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eTelephone support:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Subscribing to a Net.Cover plan entitles you to live support from Allied Telesis Technical Help Desk, which will guide you step-by-step through identifying and resolving network-related issues. The Allied Telesis Technical Help Desk is staffed by engineers experienced in both Allied Telesis products and a wide range of networking technologies. Please check our website for an up-to-date list of phone numbers for your country. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdiv class=\"row\" style=\"box-sizing: border-box; margin-left: -15px; margin-right: -15px;\"\u003e\n\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328125px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left-width: 5px; border-left-style: solid; border-left-color: #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px; -webkit-box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eConfiguration evaluation:\u003c\/strong\u003e \u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003eThis feature provides an Allied Telesis engineer to evaluate your basic hardware and software configuration files. If additional services are required, the Allied Telesis Professional Services organization is available to provide comprehensive engineering services, including design consultation, implementation, documentation, and remote network analysis and on-site troubleshooting, which are billed separately. For details and pricing on Allied Telesis Professional Services offerings, please contact your sales representative. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\u003cdiv class=\"col-sm-4\" style=\"box-sizing: border-box; position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px; float: left; width: 333.328125px;\"\u003e\u003cdiv style=\"box-sizing: border-box; border-left-width: 5px; border-left-style: solid; border-left-color: #0091ff; border-radius: 5px; padding: 5px; box-shadow: #d8d8d8 2px 2px 10px; -webkit-box-shadow: #d8d8d8 2px 2px 10px;\"\u003e\n\n \u003cstrong style=\"box-sizing: border-box;\"\u003eDirect Account Support:\u003c\/strong\u003e\u003cp style=\"box-sizing: border-box; margin: 0px 0px 10px;\"\u003e Elite customers have direct contact with Allied Telesis account managers and specialists, who assist in selecting the most appropriate solutions and technologies and provide support for rapid problem resolution. \u003c\/p\u003e\n\n\n\u003c\/div\u003e\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\u003cdiv id=\"productosrelacionados\" style=\"box-sizing: border-box;\"\u003e\u003c\/div\u003e\n\u003cul\u003e\u003c\/ul\u003e","brand":"ALLIED TELESIS","offers":[{"title":"Default Title","offer_id":47357351231730,"sku":"AT-X530L-52GPX-NCE1","price":0.0,"currency_code":"COP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0715\/0770\/6098\/files\/ATX530L52GPXNCE1-l.png?v=1741268669","url":"https:\/\/www.coltienda.co\/en\/products\/211116","provider":"Colombiatel Telecomunicaciones","version":"1.0","type":"link"}