TRAVEL KIT

It is important to keep in mind that there is no warranty for color or model, as this product is shipped based on availability and there are no variables.

TRAVEL KIT

Travel in maximum comfort! This inflatable travel pillow provides perfect support for your neck and back, preventing aches and pains during your travels. It also includes an eye mask for a restful sleep! Ideal for airplanes, trains, buses, or even relaxing at home. Lightweight and practical, this inflatable pillow is easily foldable so you can take it with you without taking up too much space.

GENERIC PRODUCT

MATERIAL: Hypoallergenic PLASTIC

content

1 inflatable pillow

1 eye mask

MEASUREMENTS: 27 CM WIDTH 36 CM HEIGHT 10 CM LENGTH (Add 1 cm to each side for packaging)

WEIGHT: 110 GRAMS (ADD 100 GRAMS PER PACKAGING)
Warranty Conditions.

WARRANTIES

It is important to keep in mind that there is no warranty for color or model, as this product is shipped based on availability and there are no variables.

o No warranty on warranty applies.

Conditions for returning a product.

To process a return, the product must be properly protected, ensuring the condition of the original packaging, and include all documents and/or manuals and accessories (if applicable). In addition, the return guide must be marked DELIVERED for the return to proceed.

Missing Parts Warranties

Missing parts or broken, damaged, or dented products: To complete a warranty claim, you have a maximum of 2 days to report it from the date of receipt of the product through the platform. You must specify and justify the incident with evidence (photos and videos of the product's condition with its packaging and a photo or video of the receipt guide).

Law of withdrawal

· Law 1480 of 2011/ To exercise the right of withdrawal, the consumer must return the product to the supplier in the same condition in which it was received. Shipping and other costs involved in the return are the responsibility of the consumer. The maximum term to exercise the right of withdrawal will be five (5) business days, counted from the delivery of the product. The right of withdrawal will be automatically annulled if the product was used or does not come in the same conditions as delivered, with its accessories, security seals, manuals and everything else involved.

Factory defects

To file a report, you have a 30-day warranty for product malfunction and/or damage not related to its proper functioning. It is important to provide evidence (video) showing that the product is not working, and this must be reported through the platform.

In cases of changes or returns of guarantees.

In cases where a warranty is approved for product malfunction or replacement, the original product must be sent to our warehouse. Once the product arrives, we will have 48 hours to return the product for replacement or repair.


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