OSAKA 9-piece marble cookware set

It is important to keep in mind that there is no warranty for color or model, as this product is shipped based on availability and there are no variables.

OSAKA 9-piece marble cookware set

The OSAKA 9-piece marble cookware set is a premium choice for any kitchen, combining functionality, durability, and elegant design. This set is designed to facilitate the preparation of a wide variety of dishes, offering even cooking and easy cleaning.

High resistance to deformation
Base that increases cooking efficiency
Non-stick coating
Easy maintenance

Includes:
20cm frying pan
24cm frying pan
28cm frying pan
1-handle pot with lid 20cm
Saucepan with lid 24cm
24cm pot with lid

Recommendations:
Do not heat the empty product
Wash each piece before each use
Do not use abrasive elements

generic product

Warranty Conditions.

WARRANTIES

It is important to keep in mind that there is no warranty for color or model, as this product is shipped based on availability and there are no variables.

o No warranty on warranty applies.

Conditions for returning a product.

To process a return, the product must be properly protected, ensuring the condition of the original packaging, and include all documents and/or manuals and accessories (if applicable). In addition, the return guide must be marked DELIVERED for the return to proceed.

Missing Parts Warranties

Missing parts or broken, damaged, or dented products: To complete a warranty claim, you have a maximum of 2 days to report it from the date of receipt of the product through the platform. You must specify and justify the incident with evidence (photos and videos of the product's condition with its packaging and a photo or video of the receipt guide).

Law of withdrawal

· Law 1480 of 2011/ To exercise the right of withdrawal, the consumer must return the product to the supplier in the same condition in which it was received. Shipping and other costs involved in the return are the responsibility of the consumer. The maximum term to exercise the right of withdrawal will be five (5) business days, counted from the delivery of the product. The right of withdrawal will be automatically annulled if the product was used or does not come in the same conditions as delivered, with its accessories, security seals, manuals and everything else involved.

Factory defects

To file a report, you have a 30-day warranty for product malfunction and/or damage not related to its proper functioning. It is important to provide evidence (video) showing that the product is not working, and this must be reported through the platform.

In cases of changes or returns of guarantees.

In cases where a warranty is approved for product malfunction or replacement, the original product must be sent to our warehouse. Once the product arrives, we will have 48 hours to return the product for replacement or repair.


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